You will WP Ticket Starter WordPress Plugin

WP Ticket Starter
WordPress Plugin Demo Site

Powerful. Easy-to-use. Quick to Learn.

Get WP Ticket Starter Upgrade to Commercial Plugin

Best WordPress Customer Support and Helpdesk software

Powerful yet easy to use and learn WordPress Plugin to offer awesome support to your customers.

Open and Search Support Tickets

Customers and agents can open tickets using any device from frontend and backend. Ticket search pages can be limited to logged in or agents only.

Open a support ticket View tickets Search tickets

How to get started

  1. Create plugin default page using WP Ticket Step assistant
  2. Create Support Staff(Agent) pages
  3. Set up New Ticket Notifications for admin and customers from WordPress Dashboard > WP Ticket > Notifications > New Ticket accordion for admin and customers
  4. Set up New Tickets Assigned for agents from WordPress Dashboard > WP Ticket > Notifications > New Tickets Assigned accordion
  5. Set up Ticket pages by enabling/disabling fields or designing page layouts from WordPress Dashboard > WP Ticket > Settings > Entities > Tickets
  6. Set up Agent pages by enabling/disabling fields or designing page layouts from WordPress Dashboard > WP Ticket > Settings > Entities > Agents
  7. Customize Open a ticket and Search tickets forms from from WordPress Dashboard > WP Ticket > Settings > Forms
  8. Add WP Ticket pages to your menu system from WordPress Dashboard > Appearance > Menus
  9. Add WP Ticket widgets to your sidebars system from WordPress Dashboard > Appearance > Widgets
  10. Enable/Disable Taxonomies; Priorities, Statuses, Topics
  11. Add terms to WP Ticket Taxonomies; Priorities, Statuses, Topics
  12. Submit your first ticket ticket and test
  13. If everything is o.k., enjoy your new support system